A client would like to see an enhancement to our product. Currently, if a user selects a task it high lights within the model the 3D component. However, they would like it if they select the 3D component it high lights the task(s). This would allow them to update either multiple tasks or a single task.
Best regards
Marc Jaikaran
Bentley Systems
Hi Synchro,
WHAT I THINK SHOULD HAPPEN
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Alex Tanguay
VIATechnik LLC
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Chicago, Illinois 60607
e: alex.tanguay@viatechnik.com
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Hello Alex,Apologies in advance for the inconvenience.Just to be sure that I am understanding this correctly, this issue is happening on your Field application? If so, is this on an iOS mobile device, and are you using the latest version of Field?In order for us to more efficiently investigate this issue, would you be able to allow us access to your project so we can test this on our hardware?
Regards,
Alan Spurgeon
Technical Support Engineer, Project Delivery - Synchro Bentley Systems
www.bentley.com
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Hi, thanks for the response,
Yes, that is correct.
Permission granted. Do you need me to add you in synchro control or can you get to the project on your own?
AT
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Hello Alex,I will need to be added in Control for the specific project you are having issues. ( alan.Spurgeon@bentley.com )
Regards,
Alan Spurgeon
Technical Support Engineer, Project Delivery - Synchro Bentley Systems
www.bentley.com
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Hi,
I added you to the project.
Please let me know what the next step is.
AT
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I believe Vincas is the go-to guy for Field applications. I am adding you to the project.
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Hi,
Following up on this ticket. Is there a solution?
Thanks,
AT
On Thu, Jul 22, 2021 at 3:19 PM Alex Tanguay wrote:
Hi,
I added you to the project.
Please let me know what the next step is.
AT
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Hello Alex, sorry for the delay, I looked at the issue you mentioned, and unfortunately, this functionality is not available in the current version. You can select a task and have the item highlight. However, the opposite is not true. This is due to the fact that one task can be assigned only be assigned to an item. However, An item can be assigned to multiple tasks. I will put in an enhancement request to the developers and they will keep you up to date on whether this gets implemented in the future.Best regardsMarc JaikaranBentley Systems
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ok, thanks for the response.
Alex
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