Synchro Field issues for Katerra - K3WV_BF

https://construction.bentley.com/e6692300-d81b-47ca-b8c5-e0f1f55a72d3/home

Hi Darius (and others),

Hopefully one of you can help.

User Katerra has a project K3WV_BF.

Two issues:

1. I have iPad Pro and I am having issues with Download Model in Synchro Field. I keep getting an error “Error in loading schedule”. But, apparently, the user and Ryan are able to download model successfully.

2. Both user and I have gone through the steps here to assign personnel to tasks for status update from Synchro Field. But none of us can see the assigned tasks.

https://communities.bentley.com/products/construction/w/construction__wiki/52613/preparing-data-in-synchro-4d-pro-for-resource-status-updates-in-synchro-field

I have added Darius and Jacqueline to the projects. Email thread below may provide you some more insight – I do find it odd that this project has 69k resources.

Regards,

Paolomee